Shipping Information
Shipping & Returns Information
Free Worldwide Shipping 🌍
We are delighted to offer FREE SHIPPING on all orders, regardless of your location.
Estimated Shipping Times 📦
- UK: 3-7 Business Days
- Europe: 4-10 Business Days
- Canada: 5-12 Business Days
- US: 7-12 Business Days
-
International: 5-18 Business Days
Note: These are approximate times and may be influenced by external factors.
Processing & Handling ⏰
- Standard Items: Dispatched in 1-2 working days
- Custom Items: Allow an extra 3-5 business days
Tracking Your Order 📍
Your tracking information will become available within 1-2 days after your order is processed. See Track Your Order
Missing or Late Package? 🤔
If your package is missing or arrives late, contact us promptly. We're here to resolve issues ASAP.
Lost/Stolen Packages 🚫
Amanti is not responsible for lost or stolen items. Report any such incidents to your shipping carrier and local police.
Duty Tax ❓
Duty tax is rarely applicable, owing to the small overall cost of most orders. Nonetheless, it is the customer's responsibility to verify with local customs.
Order Cancellations ⏳
Cancellations are accepted only within 1 hour of purchase. No cancellations will be accepted after this period.
Damaged or Defective Items 🛠️
For a refund or a free re-shipment, email us within 30 days of product delivery at support@ziella.co
Returns & Exchanges 🔁
For more information on returns and exchanges, email us at support@ziella.co Custom items are not eligible for return.
Contact Us 📧
For any other queries, please reach out to us at support@ziella.co