Shipping Information

Shipping & Returns Information

Free Worldwide Shipping 🌍

We are delighted to offer FREE SHIPPING on all orders, regardless of your location.

Estimated Shipping Times 📦

  • UK: 3-7 Business Days
  • Europe: 4-10 Business Days
  • Canada: 5-12 Business Days
  • US: 7-12 Business Days
  • International: 5-18 Business Days
    Note: These are approximate times and may be influenced by external factors.

Processing & Handling ⏰

  • Standard Items: Dispatched in 1-2 working days
  • Custom Items: Allow an extra 3-5 business days

Tracking Your Order 📍

Your tracking information will become available within 1-2 days after your order is processed. See Track Your Order

Missing or Late Package? 🤔

If your package is missing or arrives late, contact us promptly. We're here to resolve issues ASAP.

Lost/Stolen Packages 🚫

Amanti is not responsible for lost or stolen items. Report any such incidents to your shipping carrier and local police.

Duty Tax ❓

Duty tax is rarely applicable, owing to the small overall cost of most orders. Nonetheless, it is the customer's responsibility to verify with local customs.

Order Cancellations ⏳

Cancellations are accepted only within 1 hour of purchase. No cancellations will be accepted after this period.

Damaged or Defective Items 🛠️

For a refund or a free re-shipment, email us within 30 days of product delivery at support@ziella.co

Returns & Exchanges 🔁

For more information on returns and exchanges, email us at support@ziella.co Custom items are not eligible for return.

Contact Us 📧

For any other queries, please reach out to us at support@ziella.co